I seem to do more than a bit of that in the summer time, oh autumn where are you? We've been having trouble with our internet for awhile and called them on Friday, the lovely recorded message said they were aware of the problem, it was something to do with switching and they were working on it. By yesterday we'd had enough, I couldn't get through to Amazon and if I can't shop at Amazon the whole American economy may crumble, so we called the local branch of Century Link and they said it sounded like our router was bad and to bring it in.
When we got there the lady at the front desk took one look at our router and said it was so old they weren't giving them out like that any more, she'd give us a new wireless airport/router Mac wasn't too sure about this, but I said it's time. At first she told us there were no problems with the local service, but under questioning she admitted that tech support was working on it. We took the new airport/router and headed home. Down the street from where we live is a small building that is some sort of routing doohicky (love my technical terms) building for Century Link and there just happened to be a man there working so Mac pulled in to talk to him. The service man told Mac that there definitely was a problem with download speeds and in his opinion it was overcapacity and that Century Link needed to upgrade their servers--fat chance-- all we can hope for is that the kids will all go back to school soon and that will open up more bandwidth for everyone.
Anyway, Mac played with the new router and got us online, then decided to do something about the "dirty" (snap,crackle, pop) phone line that we've been dealing with since the storms we had last week. He got it cleaned up and then the internet went down. He called the local office and of course the line was busy, and stayed busy, I guess more than a few of us were having problems. Finally he got through and they told him to call tech support, but before he could do that the net came back. Still too slow, still have trouble with Amazon (UPS may go broke too if I don't get access), but it's better.
A very frustrating day. We need to get out of the house and do something interesting, maybe tomorrow when the humidity is supposed to be less than 100%.