The last time I added new music to my MP3 player and struggled for hours to figure out how to do it I swore I'd write it down so it wouldn't be so much trouble the next time. Well the next time came and I hadn't written it down and even worse I had bought a different brand of MP3 and Mac had updated my iTunes about 3 times since the last time so everything was different.
I struggled, I Googled, I turned it over to my Mac and then I tried again and finally got it done. Then I had to figure out how this MP3 player works. It came with a teeny, tiny manual that I had to use a magnifying glass to read and even then there was information missing.
Again I turned it over to my Mac, he figured it out and showed me how to do it. I've used it twice now and it worked , so I think I know what I'm doing.
Now ask me if I've written down how to download music to it.