|Huey's On the River|
So Mac dropped us off and April and I checked in at the door and within 5 minutes we were led to a table though there were throngs of people waiting and I heard one lady being told it would be an hour wait.
Waiting for Mac we ordered coffees around and a double order of beignets, an absolutely heavenly concoction of fried dough and powdered sugar. It took nearly 10 minutes to get to us, arriving just before Mac showed up. Didn't mind the wait, they were busy, it was understandable.
What I don't understand is why we had to ask 3 different people for coffee refills, our waitress---when she finally reappeared out of the blue--for plates to put the beignets on, why Mac had to go and track down his own silverware, and why we weren't asked it we needed anything else, just had out bill handed to us.
Mac says a tip is like a taxi meter in reverse, the longer you wait the lower it gets. We're usually good tippers having both worked in the restaurant business as teenagers, but I was not a happy camper. I don't hold a waiter/waitress responsible for how long it takes for the food to get to us or how it tastes, those are kitchen matters. But if you don't refill my coffee and my water (my glass was completely empty half way through our meal) I hold you accountable. If you're busy with other customers I understand, if you disappear from the dining room for lengthy periods of time I don't understand.
We still tipped her, but not nearly as much as we would have had the service been better.
Am I wrong?