I had to call the post office today, not the local one, they're good, they answer their phone, answer questions, help out, no, the official post office 1-800 number. First I had to deal with a recording that kept asking how they could help me, then saying they couldn't understand my answer, I then just kept saying representative please and after a very, very, very, very long wait with lots of bad music and 19 public service announcements about how the post office could help me I finally got a human. She said of course we can help you with that, let me transfer you to the correct department. Where again I had a long, long, long wait with bad music and worse post office propaganda, but then I actually got a human, a helpful human. Who answered my questions and then walked me through the steps at the post office website so I'd know how to fix this problem (it had to do with canceling postage bought online and getting a refund) if I ever had it again and then I'd never have to call them again. YEAH!
Monday, June 30, 2014
Postal Service/Pony Express
I had to call the post office today, not the local one, they're good, they answer their phone, answer questions, help out, no, the official post office 1-800 number. First I had to deal with a recording that kept asking how they could help me, then saying they couldn't understand my answer, I then just kept saying representative please and after a very, very, very, very long wait with lots of bad music and 19 public service announcements about how the post office could help me I finally got a human. She said of course we can help you with that, let me transfer you to the correct department. Where again I had a long, long, long wait with bad music and worse post office propaganda, but then I actually got a human, a helpful human. Who answered my questions and then walked me through the steps at the post office website so I'd know how to fix this problem (it had to do with canceling postage bought online and getting a refund) if I ever had it again and then I'd never have to call them again. YEAH!
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I can vouch for every word being true.
ReplyDeleteYou know who you really need to call. The Federal Reserve Bank. Then, to use their web site for government business you have to swear to be a straight up, honest user or face the dungeon.
Sounds like life in the UK.
ReplyDeleteI absolutely loathe the international epidemic of the inefficient electronic answering machines & their damn music.
ReplyDeleteHello there, finally made it over to your blog, although I don't know why it too so long, I am here now though and following along. Thank you for stopping by my blog and for your lovely comments, we can now both read what each other is up to! Glad that you got the post office issue sorted out - sounds tricky!! xx
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